Useful information for your stay

To ensure you arrive relaxed and find your way around straight away, we have clearly compiled the most important information for you. From arrival and parking options to check-in details and questions about your stay – here you will find everything you would like to know quickly and easily. If anything remains unclear, our team will be happy to assist you at any time.

  • Check-in: daily 3:00–10:00 PM. Luggage storage is available for early arrivals. Please notify us in advance for late arrivals after 10:00 PM.

  • Check-out: by 11:00 AM on the day of departure.

  • Payment: common credit and debit cards are accepted. Depending on the booking, TWINT, PostFinance or UnionPay are also accepted. Cash payment in CHF is possible.

  • Lift: The hotel has a lift providing access to all floors.

  • Parking: limited hotel parking spaces with reservation (CHF 20.–/night). Day permits for the public Blue Zone are available at reception (CHF 15.–/day).

  • Pets: Dogs welcome, cleaning fee CHF 10.–/night.

  • Cancellation: Standard rates booked directly with the hotel can be cancelled free of charge up to 24 hours before arrival. For bookings via external portals, their terms and conditions apply; changes are only possible there. Non-refundable rates cannot be cancelled or changed.